Refund Policy

Effective Date: June 3, 2026

Thank you for shopping at Digifynx.

At Digifynx, we sell digital products that are delivered electronically, including Canva templates, social media templates, digital downloads, guides, ebooks, worksheets, and other digital resources.

Because our products are digital and instantly accessible after purchase, all sales are final.

No Refunds

Once a digital product has been purchased and delivered, we do not offer refunds, returns, or exchanges.

By completing your purchase, you acknowledge and agree that you are purchasing a non-tangible digital product that cannot be returned.

Exceptions

Refunds may only be considered under the following circumstances:

Duplicate Purchase

If you accidentally purchase the same product more than once, please contact us within 7 days of purchase. After verification, we may issue a refund for the duplicate transaction.

Product Not Delivered

If you do not receive access to your purchased product due to a technical issue on our end, please contact us. We will make reasonable efforts to provide the product. If we are unable to deliver the product, a refund may be issued.

Corrupted or Unusable Files

If the files provided are corrupted or cannot be accessed, we will provide replacement files or technical assistance. Refunds may be considered only if the issue cannot be resolved.

Refunds Will Not Be Issued For

  • Change of mind after purchase
  • Accidental purchases
  • Failure to read the product description
  • Lack of knowledge on how to use the product
  • Personal preferences or expectations
  • Software compatibility issues not mentioned in the product description
  • Failure to download or access the product after successful delivery

Contact Us

If you experience any issues with your purchase, please contact us:

Website: Digifynx.com

Email: support@digifynx.com

We aim to respond to all support requests within 2–5 business days.

Policy Updates

Digifynx reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page with a revised effective date.

By purchasing from Digifynx, you acknowledge that you have read, understood, and agreed to this Refund Policy.